Terms & Conditions

Terms & Conditions

The Terms and Conditions explain the nature and scope of the relationship between Aster DM Healthcare Ltd. (Aster Telehealth) here in referred to as ‘The Company’ (as owner and management for the program) and a participant of case of the week program. The Terms and Conditions cover inclusions, limitations and exclusions of the “case of the week” reward program (‘The program’).

  1. The participant agrees that by entering the program he/she is deemed to have read and understood the terms and conditions of the Program and agrees to be contacted by the service team for the purpose of its promotional activities (SMS, Email, Social campaigns, etc.), and confirms that he/she is bound by these terms and conditions and any changes to it from time to time and such other terms as specified from the Company from time to time.
  2. Participation in the into Program is voluntary.
  3. Reward points are non-transferable, non-negotiable, nonredeemable by cash and cannot be gifted, awarded or rewarded to any other person than the participant himself/herself.
  4. Participants will be personally liable for any and all costs, taxes, charges, claims or liabilities of whatever nature arising from the provision or availability of benefits made available to a participant by the Company, as a result of his/her participation in the Program.
  5. The participant’s reward account at all times remains the property of the Company, which reserves the right at any time in its absolute discretion and without giving notice to such member to deactivate the rewards. 
  6. The Company will endeavor to ensure that the services, benefits, facilities and arrangements as expressed or advertised will be available to the participants. However, the Company will not be liable for any loss or damage, whether direct or indirect, arising from the provision or non-provision whether whole or part, of any such services, benefits, facilities or any other arrangements by the Company.
  7. The Company shall not be liable for any loss or damage, whether direct or indirect, resulting from termination or change of the Program or any of its facilities, benefits or arrangements which are made available to the participant.
  8. The Program of ‘case of the week’ and reward points may be modified at the sole discretion of the Company from time to time without intimation to the participants.
  9. The Company shall not be liable in the event it fails to fulfill any of its obligations under this terms and conditions due to flood, earthquake, storm, cyclone or any other acts of god of similar nature, war, strike, lockout, or governmental or judicial or quasi-judicial policies/intervention/direction /prohibition or change in law or for any other reasons beyond its control. 
  10. A waiver of any of the terms and conditions by the Company shall not be deemed to be a continuing waiver but shall apply solely to the instances to which the waiver is directed.
  11. All requests issued for reward points are subject to any statutory regulations, rules and restrictions, if any and the participant agrees to abide by such statutory regulations, rules and restrictions.
  12. Misuse of reward points may result in termination of the membership or withdrawal of benefits at the sole discretion of the Company.
  13. Disqualification of a participant, arising out of his/her misconduct, fraud and misuse of reward points or acts in a manner inconsistent with any central/state/local laws, statutes or ordinances, may result in immediate termination of the participant from the program and cancellation of all reward points. Any participant so disqualified shall not be entitled to redeem his reward points after such disqualification.
  14. Upon the death of a participant, his/her reward points account will be closed, and all outstanding reward points will expire.
  15. If there are any change in the contact details (mobile number/ email id/ address) of a participant from what has been registered with the Company, the participant must update the respective contact details with the Company immediately either through the website, contact center or any other channels to avoid any misuse of reward points. The Company shall not be liable for any loss of points or other relevant damages incurred by the participant if necessary details are not updated with the Company on time.
  16. The participant acknowledges and understands that reward points are merely an intermediary and does not assume any liability or acquire any right, title or interest in the Rewards. 
  17. The participant explicitly allows the Company and its auditors to access or use its personal information and other information available with the Company for information security testing, audit and troubleshooting purposes.
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medicalimaging@asterdmhealthcare.com